Returning goods

If you are a consumer, according to 1829 of the Civil Code (Act No. 89/2012 Coll.), you have the right to return the purchased goods without giving a reason, within 14 calendar days from the date of receipt of the goods. You can exercise your right to return the goods by any clear statement made to the entrepreneur, by withdrawing from the contract and sending the goods to the address:

Aneta Pešová
Hůrecká 331/8
74718 Pišt

Please pack the returned goods well to prevent them from being damaged during transport.

Please attach a copy of the invoice or order number. If you paid by bank transfer, please indicate the account number to which we will credit you. Orders paid by card will be refunded back to the card.

Return the goods unused, in the original packaging. In case of damage to the original packaging, the refunded amount may be reduced by the costs incurred to restore the goods to their original condition. We will send the money for the goods to your bank account as soon as possible, no later than 14 days after withdrawing from the contract. In this case, the costs of returning the goods are borne by the buyer. You pay the postage for sending in the event of withdrawal from the contract without giving a reason. In this case, the right to reimbursement of the necessary costs associated with the transportation of the goods to the seller does not arise.